"It was a most confusing time as we approached Medicare age with all the new information we were receiving by mail. Actually, it was quite overwhelming. We had so many unanswered questions and we needed some help going further comparing rates and services to make a good decision and enroll before the deadline.
We had been looking on the web and found your number. After a phone call, issues became so much clearer. You addressed all our concerns and answered all our questions. You handled it in such a professional way. We never felt you didn’t have the time to talk and address each and every concern. You immediately gathered all our information and emailed forms with the various plans with pricing. That made everything so simple. You assisted us in filling out these forms correctly which was also a concern of ours.
You may be out of state for us but you are just a phone call away and have been this past year. Each phone call is always returned promptly and that is so appreciated.
Rest assured that we will be recommending you to our family and friends knowing you will give them the same level of service and patience that you have given us.
Thank you Russell, you have been great!"
Sincerely,
Gene & Maria Wakefield ; California
Medicare Supplement Plans
Rated 5/5 based on 293 reviews